FAQ | ALABTROSS GEAR

Orders are shipped from our U.S. warehouse to ensure faster delivery for customers in the United States.

Once your order is processed, we will upload the tracking number as soon as it becomes available.

More Shipping  Policy

You can check your order status anytime by visiting the “My Orders” page in your account.

There you will find:

• Order details

• Shipping status

• Tracking number

• Carrier tracking link

Yes. Orders can be cancelled anytime before they are shipped and you will receive a full refund.

If the order has already been shipped, you may still request a cancellation. Once the package is delivered, simply contact us to arrange a return and refund according to our return policy.

We accept returns within 30 days after delivery.

If the product and original packaging are in good condition, you may return the item for a refund. Please contact our support team to initiate the return process.

We currently accept:

• PayPal

• Credit Cards

If you prefer to pay by credit card, simply click the “Buy Now” button on the product page and enter your card information during checkout.

If you require another payment method, feel free to contact us and we will do our best to assist you.

All products are covered by a 1-year quality warranty.

If your product develops a manufacturing defect or functional issue within one year of purchase, we will send a replacement of the same model at no additional cost.

Our goal is to ensure every customer receives a reliable product they can trust.